The majority of products on our website collections are produced to order. Whilst this means a highly personalised product, it also requires additional time for production, quality control and bespoke packing. Delivery times are indicated on our website alongside the product. These are shown as a minimum-maximum indication and take into account production times and destination.
If your order is made up of a number of products which require different amounts of time to produce, we may send items out at different times or all together, but we will advise you of this.
For all items ordered from our website delivery procedure is as follows:
Shipping cost can be viewed in the final invoice or Buyer can get in touch with Mateison to receive this information in advance.